2.
General Questions
General
Questions
Follow
Do you name an actual star? or is it
just a novelty gift?
We do name a real star but the star won't change it's
scientific and official name. It's more like a gift
are these
certificate really certified?
The certificate is printed by us which means we certify it.
But there is no external institution / third party who will certify it.
Shipping /
PDF file / Email - mail
You will be able to choose the shipping method on the
checkout.
If you'd like the documents by E-Mail as well as by Mail simply choose "By
Mail" on the checkout and write us an e-mail with your order number and we
will send you the PDF in advance
which one is most selling / what to buy
the most purchased package is the constellation package as
the stars within a constellation are really easy to locate if you are an
Astro-laymen
how to
change birthday or any date
they have to use www.star-registration.com/custom/ to order
a new copy
How much is
it to name a star
You can find our prices on our website. Once you select a
package you will be able to personalize it. Depending on the brightness and
options you choose the prices vary. Simply configure it and you'll see the
final price.
What is the
Star Registry?
The star registry can be found
under www.star-register.com and all our star namings will be recorded in it.
By means of the registry number, which you will find on your
certificate, you can retrieve your record anywhere in the world, at any time.
You will get a celestial map with
the coordinates and all the details you need to locate your star.
To explore your star and the night
sky we'd suggest the software Stellarium. It's one of the best software to
explore the night sky. It's a free program which you can download at www.stellarium.org
There you can first select your
point of view, like your hometown, and let you show the night sky at any time
you want. Then you can enter the HIP number which you can find on your
celestial map to locate the star.
But please activate the target symbol in the upper right
corner first. After typing in your HIP number your star will be shown within
the red target symbol
How does it work to
name a star?
It's very easy to name a star with us.
First of all you have to decide if you want a normal star, a star within a
constellation (Ursa Major / Great Dipper) for example or a Binary star.
Click on the desired package and you will be asked for all the details to
personalize your star.
After you have gone through the checkout we will prepare the documents for you
and enter your star in the registry.
Can I name a specific star?
Yes, you can name a specific star as
long as you know the HIP number of it.
Simply select the constellation package and type in the HIP number of the
star inside the constellation field.
What is a constellation?
Think of a puzzle where you join the dots – you may draw a dog, a lion or a
giant. Constellations work the same way. By clumping stars together and joining
the dots, you get imaginary pictures in the sky. Many constellations were named
after figures in ancient mythology, some after Zodiac signs and others after
animals..
Constellation
|
Visibility Northern Hemisphere
|
Visibility Southern Hemisphere
|
Andromeda
|
August – February
|
October - December
|
Camelopardalis
|
all year round
|
not visible
|
Cancer
|
winter and spring
|
summer and autumn
|
Capricornus
|
July – November
|
December - June
|
Cassiopeia
|
all year round
|
not visible
|
Chamaeleon
|
not visible
|
all year round
|
Crux
|
not visible
|
all year round
|
Carina
|
not visible
|
all year round
|
Centaurus
|
not visible
|
all year round
|
Cepheus
|
all year round
|
not visible
|
Cygnus
|
June – December
|
winter
|
Draco
|
all year round
|
not visible
|
Gemini
|
winter and spring
|
summer
|
Hercules
|
April – November
|
June - September
|
Leo
|
Spring
|
summer and autumn
|
Libra
|
April – July
|
autumn and winter
|
Lyra
|
Summer
|
winter
|
Orion
|
winter and spring
|
summer and autumn
|
Octans
|
not visible
|
all year round
|
Pavo
|
not visible
|
all year round
|
Pegasus
|
July – January
|
August - September
|
Perseus
|
August – March
|
not visible
|
Pisces
|
August – January
|
spring
|
Sagittarius
|
August – October
|
June - November
|
Scorpius
|
July – August
|
March - October
|
Taurus
|
autumn and winter
|
spring and summer
|
Ursa Major
|
all year round
|
not visible
|
Ursa Minor
|
all year round
|
not visible
|
Virgo
|
March – July
|
autumn and winter
|
What is a Binary Star?
A binary star system
consists of two stars. You got one "main" star which gets surrounded
by its "companion". The main star of the system is much brighter than
the fainter companion, so only this star gets named and its coordinates will be
mentioned on the certificate and your individual star chart.
Simply enter both names together and they will be both mentioned on your
certificate.
What is a Swarovski star?
A Swarovski star is a small pendant which can be used as a necklace or
simply hang in front of a window.
We have three different sizes
0,78 inch / 20 millimeters
1,10 inch / 28 millimeters
1,78 inch / 40 millimeters
What is the size of the documents?
The size of the documents (
certificate and celestial map)
is DIN A4 which equals 8.2 x 11.6 inch or 210 x 297 millimeters.
The certificate will have
additional 0,10 inch or 3 millimeters because we put it in a laminating pouch.
What will I receive?
All our packages include a certificate and a celestial map.
You can optionally order a Swarovski star and a frame as well.
Will my star be visible?
We only name stars that are clearly visible during the whole year! Even tho
it depends on which country you order from.
If you order from Australia, New Zealand or other southern countries we will
name a star visible from the southern Hemisphere.
If you order a star from the USA, Europe or other northern countries we will
name a star which will be visible from the northern hemisphere.
If you do not like the star
we named for you, or should you be dissatisfied with our service, we will name
another star for you or refund you the full purchase price.
Is there an App or Software to locate
my star?
You will get a celestial map with the coordinates and all the details you
need to locate your star.
To explore your star and the night sky we'd suggest the software Stellarium.
It's one of the best software to explore the night sky. It's a free program
which you can download at
www.stellarium.org
There you can first select your point of view, like your hometown, and let
you show the night sky at any time you want. Then you can enter the HIP
number which you can find on your celestial map to locate the star.
But please activate the
target symbol in the upper right corner first. After typing in your HIP number
your star will be shown within the red target symbol.
Do you name stars multiple times?
Unfortunately we have to
name stars more than once. Otherwise we couldn't supply clearly visible stars
to all our customers. But each star naming we process will get its own registry
number with a unique entry in the Star Naming Registry.
.
What is a star registration?
In the context of star
naming, it is generally understood that a private person is naming a star. This
name can be either an invented name, such as “little mouse”, or a real name,
for example “Sarah Johnson”. In general, any name is possible. All the star namings
we process are recorded in the globally recognised Star-naming Registry. The
naming of a star is valid for a lifetime, and there are no additional costs.
Can I change my order?
As long as we didn't process your order we can change it! Please simply fill
out our contact form on
www.star-registration.com/contact/ and
choose "Change Order" as subject and explain what you'd like to
change.
Once we processed your order it's already on the way to your door.
Unfortunately we will have to charge for handling & shipping again in this
case.
What is the registration date?
The registration date is a
symbolic date which you'll find on your certificate.
It can be in the future as well as in the past.
It doesn't affect the registration itself or the delivery date.
We will process the star naming right after you completed your order.
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https://starregistration.zendesk.com/hc/en-us
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